Pk1 Terms and Conditions — Please read before use

1 General Terms & Conditions

Welcome to pk1. These Terms & Conditions form a legally binding agreement between pk1 and its users. By creating an account, logging in, or using any service on the platform, you are deemed to have accepted these Terms & Conditions.

Pk1 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

In these Terms & Conditions, "pk1", "we", and "our" refer to the pk1 platform and its operating entity. "Player", "user", and "you" refer to any registered member.

2 Account Registration & Eligibility

To open an account with pk1, the following conditions must be met. These requirements are mandatory for all registered members. If any condition is not fulfilled, pk1 reserves the right to suspend or close the account at any time.

• Age Limit: Only players aged 18 or above may register an account. Accounts found to belong to minors will be closed immediately, and all deposited funds may be forfeited.
• One account: Each individual may only hold one account. Creating multiple accounts using the same device, email address, phone number, or bank account is strictly prohibited.
• Accurate Information: You must provide complete, accurate, and truthful information at the time of registration. Providing incorrect or false information will result in account closure.
• Password Protection: Keeping your account password confidential is your responsibility. You are fully accountable for all activity carried out on your account.
• Third-Party Use Prohibited: Operating an account on behalf of, or in the name of, another person is not permitted.

3 Deposit & Withdrawal Policy

All financial transactions on pk1 are fully secure and transparent. We support deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Please keep the following rules in mind.

• Account usage: All deposits and withdrawals must be made using a payment account registered in your own name. Transactions through third parties are not accepted.
• Bonus Wagering: While a bonus is active, the required wagering conditions must be met before making a withdrawal.
• Verification Required: Identity verification may be required for large withdrawals. This is done to protect all players.

4 Bonus & Promotion Terms

Pk1 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. Accepting a bonus means you agree to its terms.

• Welcome Bonus: New members can get up to 200% bonus on their first deposit. To withdraw this bonus, the total amount of deposit + bonus must be wagered at least 20 times.
• Weekly Cashback: Get 10% cashback on your net weekly losses. Cashback is credited directly to your wallet with no wagering requirement.
• Free Spins: Free spins may be awarded on selected games. Winnings from free spins require a 5x wager before withdrawal.
• Referral Bonus: Refer a friend and both of you will receive a bonus. Referral bonuses apply only to genuine referrals — bots and fake accounts are not eligible.
• Bonus Abuse: If any attempt is made to abuse or exploit the bonus system, pk1 reserves the right to cancel the bonuses on the account in question and close the account.

5 Gaming Rules

All games on pk1 are operated fairly and transparently. Our RNG (Random Number Generator) system is internationally certified, ensuring that every game outcome is completely unbiased and random.

• Fair Play: All players must compete honestly and fairly. Using any software, bots, scripts, or techniques to manipulate the game system is strictly prohibited.
• Collusion Prohibited: If multiple players attempt to collude in live games to exploit the system, all associated accounts will be suspended.
• Technical Error: If funds are incorrectly credited to an account due to a technical error in a game, pk1 reserves the right to reclaim those funds.
• Bet Limits: Each game has minimum and maximum bet limits that must be followed.
• If a game is unavailable: Certain games may be temporarily unavailable from time to time due to maintenance or updates.

6 Security & KYC Verification

Pk1 follows KYC (Know Your Customer) and AML (Anti-Money Laundering) policies to protect the identity and financial security of all members. This process is in place for your protection.

• Identity Verification: A scanned copy of your National ID (NID), passport, or driving licence may be required.
• Address Verification: Address verification may be carried out using a utility bill or bank statement.
• Payment Verification: You may be required to prove ownership of the payment method used.
• Verification Time: Verification is usually completed within 24–48 hours.

7 Responsible Gaming

Pk1 believes gaming is entertainment — and it should never become a problem. That's why responsible gaming is our top priority. A number of safeguards are active on our platform at all times.

• Deposit Limit: You can set your own weekly or monthly maximum deposit limit.
• Self-Exclusion: You can temporarily suspend your account for a specified period if needed.
• Reality Check: After a set period, you will receive reminders showing how long you have been playing.
• Age Verification: Only players aged 18+ are eligible to have an account approved.

If you need professional support for gaming addiction, please visit our Responsible Gaming Page View.

8 Account Suspension & Closure

Pk1 may suspend or permanently close an account without prior notice for any of the following reasons.

• Violation of Terms & Conditions
• If you register with false or incorrect information
• If the bonus system is abused
• Running multiple accounts
• If fraudulent or suspicious financial activity is detected
• If identified as a minor

9 Privacy & Data Protection

Protecting your personal data is our highest priority. pk1 only collects information necessary to improve our services and maintain security. To read our full privacy policy, Privacy Policy page View.

• Your information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• You may request the correction or deletion of your personal data at any time.
• Cookies are used solely to improve the quality of our services.

10 Dispute Resolution

Pk1 is committed to maintaining a transparent and fair relationship with all players. Any disputes or complaints will be handled through the process outlined below.

• Step 1: Contact our support team via live chat or email. Most issues are resolved within 2–24 hours.
• Step 2: If your issue remains unresolved by support, it will be escalated to senior management and you will receive a response within 72 hours.
• Step Three: Resolution through a third-party mediator or licensing authority.